Guests consider our hotels like a second home where they can sleep, eat, unwind, etc. This proximity with our guests means we have a unique responsibility; that of guaranteeing them quality products and services with a high environmental and social performance. It also means we can forge even stronger bonds around sustainable development issues, so that ultimately, we can encourage them to take action with us.
- To ensure our guests enjoy a more responsible hotel experience.
- To interact with them and thus reinforce the positive impacts of our Planet 21 program.
Our commitments for 2020
1 Every year, one major innovation to interact with our guests around sustainable development
2 100% of our hotels implement Planet 21’s 16 mandatory actions
3 10 key hospitality product families are eco-friendly
Green lobby of an hotel, with trees coming out of the tables
The Expert Room
Our employees are our most enthusiastic ambassadors
Two young men laughing while having healthy breakfast in a hotel
Involving our clients in our commitments is a key priority to us
Two employees carrying trays near bamboos sticks.
Plant for the Planet
Our objective for 2021: 10 million trees planted with our Plant for the Planet program